“The basis of any successful care business is high quality provision and customer and colleague engagement. At Bluebird Care we are exceptionally proud of the quality of the services we provide, in fact 2019 saw a 76% uplift in the number of Bluebird Care businesses achieving the highest regulatory ratings. Working with Sam and the team at CIA provides our owners and their operational teams access to evidenced based guidance, enabling them to take their quality ambitions to the next level. We’re proud to be working with CIA and look forward to developing the relationship further over the coming months and years.”