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More organisations than ever are relying on services provided remotely. With that shift comes a golden opportunity. Starting your own virtual assistant business with SmartPA is simple!

Be your own boss with SmartPA

Own your success
90% of small to medium-sized businesses (SMEs) fail in their first year, but SmartPA businesses have a 98% success rate.

What’s our secret?
Lifelong business support from an in-house team of experts supporting you every step of the way.

Complete Support
Start your own virtual assistant business with our training, lifetime support, marketing, mentoring and business-in-a-box model. Find out more by getting in touch today!

SmartPA Partnership Benefits

Low startup costs
Start your business for only £15,000 with funding available. We then provide you with your first client for free worth £6,000 per year.

Experience not required
Our training program has everything you need to become an accredited SmartPA Virtual Assistant.

Support when you need it
SmartPA’s Business Support Team are behind you every step of the way to ensure your business runs smoothly.

What will SmartPA training entail?

Our training includes 13 in-depth modules which provide a detailed insight into all aspects of running a SmartPA home business:

  • Intro
  • The SmartPA Brand
  • The SmartPA Experience
  • Successful Sales
  • SmartPA Pricing
  • SmartPA Social Media
  • It’s Not What We Do, It’s How We Do It
  • Business Owner Mindset
  • Benefits and Rewards of Business Networking
  • SmartPA Operations Guide
  • Bonus, Top Up, Perk, Hot Lead
  • SmartPA launch and Operation
  • Knowledge check and sign off

How will I be supported?

When you launch your own virtual assistant business with SmartPA, you will have access to the Business Support team who will provide you with ongoing support and guidance for the lifetime of your business!

We are empowering you to own your success. Our dedicated team support you throughout your business journey, offering 1-to-1 mentoring, group coaching and a peer support network of over 300 like-minded SmartPA business owners.

What is the investment?

We’re committed to empowering and supporting success. That’s why we offer government-funded backing to start a SmartPA Partnership business that will allow you to take control of your own future.

Everything – from initial training to start-up costs – is fully-funded. And it will allow you to transform your lifestyle, acquire more flexibility when you need it and earn what you’re worth.

  • £15,000 (+VAT)
  • Part of a recognised industry-leading brand
  • Expert training programme and SmartPA accreditation
  • Full access to the SmartPA Hub
  • Secured clients and paid work from head office
  • SmartPA holiday plan
  • Innovative technology, including SmartPA Workflow
  • A tried-and-tested business model with proven success
  • Excellent ongoing support, all year round
  • Sales and marketing support
  • Low set-up costs and overheads
  • Flexible business model

News

  • 15 Services Provided by a Virtual Assistant

      Virtual assistants can handle essential tasks for you and your business. All virtual assistants are different and the services they have to offer can often be wide and varied. If you are looking to outsource your routine tasks, it

    Read more
  • People culture: ‘Walking the walk’

      Read Sarra Bejaoui’s (SmartPA Founder) latest blog post. If you’re a regular browser of social media like me, you’ll see lots of familiar quotes appear in your timeline. Like this one, which I saw again last week, and which

    Read more
  • Independently Verified and Certified…

    It’s with great pride that we are able to announce that our SmartPA training programmes have now been independently verified and accredited by the internationally recognised CPD Standards Office! SmartPA’s qualifications provide you with the skills, authority and credibility necessary

    Read more
  • Run your own virtual assistant business with SmartPA

    When you get started on your business journey with SmartPA, we support you with six weeks of training, giving you the skills to launch your new venture with confidence. Our programme is designed to accommodate all learning, can be done

    Read more
  • The Best of Both Worlds

    Fast-casual pizzeria Toni Loco and award-winning burger bar THE BUTCHER (The Netherlands, Germany, Spain & United Kingdom) can be experienced under one roof in The Westfield Mall of The Netherlands. Two established brands, Toni Loco and THE BUTCHER, will join

    Read more
  • SmartPA Partner Spotlight – Tracey Jones

    SmartPA recently caught up with one of its SmartPA Partners, Tracey Jones, to get an insight into how she founded her business with SmartPA and her successes so far. SmartPA recently caught up with one of its SmartPA Partners, Tracey

    Read more
  • SmartPA Partner Feature – Mandy Busuttil

    Having worked as an executive assistant for 33 years, Mandy Busuttil tells us all about her inspiring journey to becoming a SmartPA partner, her ‘why’ and how COVID led to her whole family becoming part of her business journey. What

    Read more
  • What are the most hated office tasks?

    A survey by Automation Anywhere made the less-than-startling revelation that data entry is the most hated task by office workers. This may not come as a surprise to those of you who trudge through this task on a daily basis,

    Read more
  • SmartPA – The Rise of the Virtual Assistant

    What if you never had to answer the phone, write up meeting notes, or deal with fiddly admin tasks? Think about how much time you’d save if you didn’t have to faff about sorting through your inbox or booking trains.

    Read more
  • Why shared values matter in Outsourcing

    Shared values are so important in any business. Especially so when we are all working remotely! Here’s why it is so important, written by the Outsourcing business support experts, SmartPA. Admin is simple, right? Basic, uncomplicated stuff. Outsourcing your telephone

    Read more
  • How To Throw The Perfect Office Party … Virtually | SmartPA

    It’s tough to tango from two metres apart. Christmas Office Parties in 2020 are set to be somewhat transformed from the annual ‘let-your-hair-down, few cheeky Vimtos and finding out things about your colleagues that they might not otherwise have disclosed’

    Read more
  • SmartPA Founder, Sarra Bejaoui, named Business Woman of the Year by Business Women Scotland!

    Awards success for SmartPA founder SmartPA is thrilled to announce that our Founder, Sarra Bejaoui, has been named Business Woman of the Year for 2020 by Business Women Scotland! Speaking about her success, Sarra said; “I’m proud to represent our

    Read more

Case Studies

  • SmartPA Partner – Tracey Sellers

    Tracey Sellers discusses her business journey with the franchise. “My journey with SmartPA has been nothing but tremendous from the team, from the very start, from my initial enquiry. All along the journey there has been someone there to help

    Read more
  • SmartPA Partner – Kerry Wilson

    Learn about Kerry Wilson’s franchise journey here. “Unfailingly supportive” My SmartPA journey from discovery to accreditation was possibly rockier than most, as we moved house 3 times, renovated one of them and began a new life in Hong Kong, all

    Read more
  • Success Story – Carol Thawley

    Success Story – Carol Thawley Learn more about Carol’s franchise journey here… “I had been searching for ideas of a different route for myself and came across SmartPA. I ended up watching video after video one Friday night & decided

    Read more
  • SmartPA People: Yasmin Jay

    Each month, we profile one of our valued SmartPA People who will explain what they do and what they like about working here. Name: Yasmin Jay Job: Centre Of Excellence Business Support Team Leader Which means I …. manage the

    Read more
  • 5 Questions with Sarah Mann, SmartPA Partner

    A life-changing event led Sarah to the SmartPA partnership, to build on her varied career and create stability for herself and her children. Fast forward a year and Sarah is a successful business owner, enjoying all of the benefits of

    Read more
  • Meet our partners: Sarah Mann

    When Sarah separated from her husband of 8 years, she took the step to launch her own business with SmartPA to get the flexibility and stability she needed as a single mother. Fast forward a year and Sarah is a

    Read more
  • SmartPA… Empowering women to empower women…

    SmartPA Partner Marine Ekoro, originally from Cameroon and currently based in Germany, hopes to move back to Cameroon one day with her focus to empower women in her country. Marine attributes her new found future focus to her SmartPA experience…

    Read more
  • SmartPA Partner Theresa Wood on securing 4 clients in 4 weeks!

    SmartPA Theresa Wood, who launched her SmartPA business in March of 2022, secured 4 clients in her first 4 weeks, massively exceeding her initial goals. She had this to say of her experience so far; “Thank you so much, my

    Read more
  • My SmartPA business is growing by £25K year on year!

    SmartPA Lisa Woolnough won her first client in her first week! She now has 18 clients and feels that the most notable improvement in her life since starting her SmartPA business, is that her time is now here own. Lisa

    Read more
  • Nicky Thomas, Epworth

    It gives me the confidence to start up in this industry with all the lessons learned and on the right path, first time, with some really solid advice and support behind me.   Welcome to the team! Tell us a

    Read more
  • Emma-Jane Kerr, SmartPA Partner

    SmartPA are delighted to introduce one of our newest Partners, Emma-Jane. We caught up with Emma-Jane and found out a little bit more about her. Here’s what she said… SmartPA are delighted to introduce one of our newest Partners, Emma-Jane.

    Read more
  • Judith Anderson, SmartPA Partner Cumbria

    I wanted to change my working life and decided that working for myself would not only give me flexibility but a completely new challenge. Welcome to the team! Tell us a bit about yourself? I live in Cumbria on the

    Read more

Testimonials

  • Astrid

    I was looking for a way to achieve a better work/life balance. The franchise provided me with the opportunity to work either part-time or full-time, depending on my preferences, which fitted perfectly with my plans. It seemed the ideal way to start my own business, use my skills and knowledge, achieve a better work/life balance and, if I worked hard, earn more money than I ever did before.

  • Rachel Griffin

    The advice I would give someone considering becoming a SmartPA partner I would say if you are willing to work hard go for it! It is one of the best decisions I have ever made!

  • Emma Jane Kerr

    I needed a flexible role that would fit around my childcare arrangement and save on the daily commute. I really believe in the SmartPA model. It was not only an improved cost-effective service for businesses but it is also an opportunity for potential partners to manage their own business and gain a better work/life balance. Receiving the SmartPA Franchise offer was amazing. It gave me a good kick-start back into business with guaranteed training and support. There is a huge need for this service. I was earning within my first month of trading, all thanks to SmartPA’s expert sales, business support and problem-solving capabilities. SmartPA provide advice on how best to grow your business at a rate natural to your chosen work pattern. I launched my business working part-time hours to fit my lifestyle with the security of a full-time support team, all in the comfort of my own home. I would highly recommend SmartPA Franchise to any enthusiastic individual with a desire to succeed!

  • Claire Adsley (Claire Adsley)

    “If you are considering it, then I would recommend it, especially if you have not set up in business on your own before. You will get all the tools that you need to make a real success and enjoy a better work life balance. It’s been an amazing journey thus far; I have achieved more than I thought I could, whilst meeting lots of interesting and inspirational people.”

  • Louise Oliver, SmartPA Franchisee

    Anytime I have a wobble, needed advice/guidance or just to ask a simple question, head office is there to help. I am supported, not judged. I feel that everyone involved with SmartPA wants my business to succeed as much as I do.

  • Sally Harris, SmartPA Partner

    Being a new business owner can be a lonely and isolating experience, however with SmartPA they have been with me every step of the way, checking how I am feeling, do I have any questions and offering advice whenever I need it. The Group Sales Calls are fantastic and provide a safe and supportive environment to practice our sales pitches and cement our networking knowledge. Support post launch is proving to be even better involving, weekly training webinars, a 12 month mentoring programme, monthly Business Growth Review Sessions and the wonderful Business Support and Design teams to answer all those day to day questions.

  • Laura Elliott, SmartPA Partner

    "I certainly have that Friday Feeling this eve! I have just finished my first week as a fully accredited SmartPA Partner and am so blessed to have some fab clients already and amazing support from the Business Support Team and the SmartPA community. I was so worried about making the move into having my own business and now I feel so positive and ready for anything!!!"

  • Christine Cuthbertson, SmartPA Partner

    “Having researched various startup options offering business support, I chose SmartPA for their professional approach from the outset. At no point did I feel under pressure to purchase the franchise and I subsequently received excellent advice and support throughout my training and recent launch. The training programme is the most thorough and enjoyable I have ever completed and receiving accreditation gave me the reassurance I needed to start my business. The on-going support from the Business Development Team and other SmartPA partners ensures there is always someone to help if you require assistance or you just need a bit of moral support. During the Covid 19 pandemic, the world is becoming accustomed to remote working and the SmartPA model is a fantastic, flexible option for anyone looking to start a rewarding new business that fits in with their lifestyle.”

  • Fiona Mackay, SmartPA Partner

    "I have to say, everyone that I have spoken to so far has just been so reassuring and helpful and I really feel that if at all I start to struggle, I can contact someone for help and advice and not feel awkward about it... It's really strange, as I know I am only just starting out, but already I feel I am becoming 'part of the family' - and this is because everyone is so helpful and approachable. I have that nice warm fuzzy feeling - it's great! I really do mean everything that I say as the team is just amazing!"

  • Sarah Mann, SmartPA Partner

    My journey with SmartPA has been brilliant! I can't fault the whole process. Jo was amazing to deal with, I loved speaking to partners and Andrew the CEO. My workshop was really valuable too - it was all very reassuring. Training - I loved it!! Steven was brilliant, I'd always feel anxious before training but by the end I was absolutely buzzing! I signed up when my little one was really little and I had my hands full, but I haven’t stopped since I launched. SmartPA was the best thing I've done for myself and my children. The whole onboarding process, speaking to people - you feel so included and part of the community from the start."

  • Kerry Wilson (SmartPA)

    My SmartPA journey from discovery to accreditation was possibly rockier than most, as we moved house 3 times, renovated one of them and began a new life in Hong Kong, all in the space of 9 months! The training team was unfailingly supportive and gave me all the time and encouragement I needed to persevere through the process. I was in the interesting position of learning about SmartPA’s culture and values while receiving that support from the Head Office at the same time! It gave me a great deal of confidence that I am investing in the right company.

  • Jessica White

    Life challenges took me to move home and hence change of job back into the Administrative sector. When I really understood I had the experience and ability to do this for myself - after all there wasn’t anywhere to go in my current job. I always had a deep desire to be a business owner, but just didn’t know in what field. When I found out about the support and guidance that SmartPA supplies, I didn’t look back

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