I chose Merry Maids as I was impressed by the background of the company, the support available, the wider ServiceMaster Group, the history and the structure overall. The support and training is extremely motivational and proactive as well as reactive should there be a problem. Support from our Merry Maids Network Manager is invaluable, especially when starting out as a certain amount of hand holding is required. This is less now but I know the support is there should I require it.